services

College of Education University of South Carolina
 * [[image:cockydoor2011justcockySMest.jpg]] || ==== Support Services ====

=Available Services= ||

Mail Services Supplies Copying - COE Copy Forms Ordering Software - Faculty/Staff - Students Purchasing Equipment - Technology Grants - David Michaels

Surplus (AKA Consolidated Services / Inventory Reduction / Disposing of unwanted University items) Building Improvement Projects (including both Facilities and University Technology Services (UTS) projects)

General Note about Purchases:
// Departments and offices still do their own ordering from their own budgets themselves. // // The Support Services office was designed to be the one-stop place for people to report problems or make requests for building- or college-wide issues (or in the case of computer problems, if your computer isn't working and you need to report it to the COE IT Department!) // // The Dean’s Office has been asking Support Services to do the ordering for things that they pay for. For example, we purchased name plates, phones, etc for the new faculty members that the Dean's Office paid for. Now that the new people are here, the departments will take care of their other needs. // // Support Services will coordinate the scheduled pick-up of items that go to USC Surplus that the Dean's office has approved (and will pay for.) The plan is to aim for once a month, but we have to work around the USC movers' busy periods and schedule. // //Support Services is happy to help people find software or other resources on State contract and the best prices for things not purchased on contract. The COE IT office orders hardware, regardless of who pays for it. Otherwise, neither office is involved in people ordering things out of their own budgets.// //Software Purchases// Here are the options for licensing from the University Software Distribution (accessed through VIP). I purchase CDs for all the software that we use in the Training Center and classrooms, which we keep in a file cabinet in Jason’s office. I generally also purchase the media for other basic programs Al installs on faculty/staff machines (like FileMaker, which we don’t use, but some offices do). We keep all these CDs together in the same file cabinet system. As long as someone purchases a license, we use those CDs for the installation. When someone purchases licenses from USC Software Distribution (for most programs), they send the purchaser a key code, too. Sometimes it’s unique to each purchase; often it is good for a certain time period.

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//See Also//:
Request a ... Form Links

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Home | About Us | A-Z Index | FAQInformation for Students | Information for Instructors | Training | Technology Tools | Equipment | Classrooms & WorkspacesInformation Technology | Available Services | Facilities/Building Care

**Contact the Support Services Help Desk** **College of Education, University of South Carolina** >> Request a **room, instructional equipment, or training** from Instructional Support (**[|Instructional Support Request Form]**) >> Request assistance with COE **faculty/staff office technology** (**[|IT Work Order Form]**) >> Request a service or report a **problem in a COE building** (**[|Building Care Request Form]**) >> Add **comments** to the **[|Online Suggestion Box]**
 * //call// **- 803-777-3067**
 * //write// **- coeserv@mailbox.sc.edu**
 * //visit// **- Room 275 Wardlaw Building**
 * //online// - **Complete a** **//College of Education (COE) Service Form://**

Support Services at the University of South Carolina - College of Education Room 275 Wardlaw Building, 820 Main Street, Columbia, SC 29208 http://coesupportservices.wikispaces.com/