about

= About Us =

This website is a combination of the ** Information Technology ** and the ** Instructional Support ** offices in the College of Education at the University of South Carolina. We hope that by combining information and resources related to the wide variety of services and support offered by these two offices in one place will make it easier for visitors to use the site.

Overview Contact Information People - Information Technology - Instructional Support Driving Directions Hours of Operation

**//Quick Links//**
[|Online Suggestion Box] goo.gl/RM9rr Center of Excellence in Technology for Special Education centerspecialedtechnology.wikispaces.com/home [|Educational Technology (Master's) Program] edtech.usca.edu/

Overview
The ** Information Technology (IT) ** office primarily works with technology that includes faculty and staff offices, networking, wireless Internet connections, and other infrastructure issues.

The ** Instructional Support ** office assists faculty, staff, and students use technology in their teaching and learning, and it is also responsible for the operations of the buildings and many of the classrooms used by the College of Education community.

The Training Center in Room 274 Wardlaw Building houses the offices for the IT, Instructional Support, and Educational Technology employees, three computer classrooms, and a number of other workspaces.
 * Training Center **

The Support Services Desk is located in Room 275 Wardlaw Building, beside the entrance to the Training Center. The employees who work at “the window” are prepared to assist visitors to the Wardlaw Building and the Training Center. The employees also coordinate the scheduling of classrooms, training activities, and equipment in the Faculty Checkout System, and many other activities.
 * Support Services Desk **

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Contact Information
Support Services Desk (Window), 275 Wardlaw Building

**E-mail**: coeserv@mailbox.sc.edu University of South Carolina College of Education Room 275 Wardlaw Building 820 Main Street Columbia, SC 29208
 * Phone Number ** : 803-777-3067
 * Fax ** : 803-777-3035
 * Mailing Address ** :

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= = = People =

- Information Technology
Michaels@mailbox.sc.edu 803-777-6090
 * David Michaels **, Director

AlbertD@mailbox.sc.edu
 * Al Davis **, Technician

XXX@mailbox.sc.edu
 * Jason Shepard**, Technician

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- Instructional Support
= =  susanq@sc.edu 803-777-8734
 * Susan Quinn **, Director

debruhlt@mailbox.sc.edu 803-777-9033
 * Teri DeBruhl **, Program Coordinator

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Driving Directions
To the Wardlaw Building (820 Main Street)

From ** Columbia Metropolitan Airport ** From ** Aiken, SC ** on Interstate 20 From ** Florence, SC ** on Interstate 20 From ** Charlotte, NC ** on Interstate 77 From ** Greenville, SC ** on Interstate 26 From ** Charleston, SC ** on Interstate 26
 * Turn right out of the airport terminal and follow the airport access road taking the right fork just past the parking lot.
 * The access road will lead you to U.S. 302 or Airport Boulevard.
 * Airport Blvd. intersects with Knox Abbott Drive at the K-Mart.
 * Follow Knox Abbott Drive through West Columbia
 * After crossing the Congaree River Bridge, the road becomes Blossom Street.
 * Stay in the left lane and follow Blossom Street until you reach Main Street.
 * Turn left, proceed 2 blocks and Wardlaw College will be on your immediate right, between Greene and College Streets on Main Street.
 * Take I-20 East toward Columbia
 * Take US-76 East via Exit 64A toward Columbia
 * Take the HUGER Street exit
 * Turn Right onto ASSEMBLY Street
 * Turn Left onto COLLEGE Street
 * Take I-20 West toward Columbia
 * Take SC-277 South
 * SC-277 South turns into BULL Street; continue on BULL Street
 * Turn Right on GERVAIS Street
 * Turn Left onto SUMTER Street
 * Turn Right onto COLLEGE Street
 * Take I-77 South toward Columbia
 * Merge onto SC-277 South toward I-20 W/Columbia/Augusta
 * SC-277 South turns into BULL Street; continue on BULL Street
 * Turn Right on GERVAIS Street
 * Turn Left onto SUMTER Street
 * Turn Right onto COLLEGE Street
 * Take I-385 South toward Columbia( I-385 South becomes I-26 East)
 * Take I-26 East toward Columbia
 * Take I-126 South toward Columbia
 * Take the ELMWOOD Avenue exit
 * Turn Right onto ASSEMBLY Street
 * Turn Left onto COLLEGE Street
 * Take I-26 West toward Columbia
 * Take the I-77 exit toward Charlotte/Columbia
 * Take SHOP Road exit and continue until SHOP Road ends
 * Merge straight onto ASSEMBLY Street
 * Follow ASSEMBLY Street to COLLEGE Street
 * Make a right onto COLLEGE Street

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Hours of Operation
Support Services is generally open whenever the University is open. Assistance from employees at the Support Services desk (window) is generally available - by phone, e-mail, or walk-in - during the times listed below. The Training Center and offices are also open during these times. None of these areas are open during University holidays and other official University closings. Assistance is generally available on weekends only when an event is scheduled in the Training Center.
 * ** Fall and Spring semesters **
 * Monday-Thursdays 8:00am – 7:00pm
 * Fridays 8:00am – 5:00pm
 * ** Summer sessions and days when the University is open but classes do not meet **
 * Monday-Friday 8:00am – 5:00pm


 * Contact the Support Services desk ** (see Contact Information above) for specific information about room availability or to make an appointment with an employee.

See the ** USC Emergency Information ** on our Quick Links page for information about emergency closings.

Walk-in assistance for a specific technology or service may not always be available because the person(s) who is best prepared to help with a specific task or work with a specific program or equipment may not be available when you visit. Please make an appointment with the appropriate employee at a time that is convenient to both of you. Ask the person at the desk to identify the appropriate person.
 * A Note about Walk-in Assistance **

The Training Center has a few computers – ** Hallway stations ** – that are available for students currently enrolled in Education courses. The computers are generally available whenever the Training Center is open. Please refer to the [|Computer Labs on the USC Columbia campus] web page at uts.sc.edu/academic/labs.shtml for a list of the public computer labs that are available to all USC students. You will find a phone number for each lab on this link. You will need to contact the lab for its location on campus and hours of operation.
 * A Note about Computer Labs **

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Home | About Us | A-Z Index | FAQs

Information for Students | Information for Instructors | Training | Technology Tools | Equipment | Classrooms & Workspaces

Information Technology | Available Services | Facilities/Building Care

**Contact the Support Services Help Desk** **College of Education, University of South Carolina**

> **Request a room, instructional equipment, or training** (**[|Instructional Support Request Form]**) > **Request assistance with COE faculty/staff office technology** (**[|IT Work Order Form]**) > **Report a problem in a COE building ** (**[|Building Care Request Form]**) > **Share comments** using the [|Online Suggestion Box]
 * //Online// - **Complete a** **//College of Education (COE) Service Form://**
 * //Visit - **Room 275 Wardlaw Building**//
 * //Write// **- coeserv@mailbox.sc.edu**
 * //Call// **- 803-777-3067**

Support Services at the University of South Carolina - College of Education Room 275 Wardlaw Building, 820 Main Street, Columbia, SC 29208 http://coesupportservices.wikispaces.com/